1. Introduction

Welcome to HomeEducators.co.uk. We are dedicated to safeguarding the privacy and security of our users. This Privacy Policy outlines our practices regarding the collection, use, and disclosure of your information through the use of our website. By accessing or using our services, you agree to the collection and use of information in accordance with this policy.

2. Information Collection

• Personal Information: We collect personal information you provide directly to us. This may include your name, email address, postal address, phone number, and payment information when you register, make a purchase, or interact with our services.
• Usage Data: We collect information on how the service is accessed and used. This data may include your computer’s IP address, browser type, browser version, the pages you visit, the time and date of your visit, the time spent on those pages, unique device identifiers, and other diagnostic data.
• Tracking & Cookies Data: We use cookies and similar tracking technologies to track activity on our service and hold certain information. Cookies are files with a small amount of data, which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.

3. Use of Information

• Service Provision: Your information is used to provide, maintain, and improve our services, including managing your account, processing orders, and facilitating communication.
• Personalization: We use your data to personalize your experience on our website, offering content and products tailored to your interests.
• Communication: Your information helps us respond to customer service requests, update you on services and offers, and communicate with you about our policies and terms.

4. Data Sharing and Disclosure

• Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
• Service Providers: We may share your data with third parties who perform services on our behalf, such as payment processing, order fulfillment, and data analysis. These third parties are prohibited from using your personal information for any purpose other than to provide these services.
• Business Transfers: If Home Educators UK is involved in a merger, acquisition, or asset sale, your personal information may be transferred.

5. Data Security

• Security Measures: We take reasonable measures to protect your personal information from unauthorized access, use, alteration, or destruction. However, no internet-based site can be 100% secure, and we cannot guarantee absolute security.
• User Responsibility: You are responsible for safeguarding your password and other authentication information you use to access our services. We advise you to be careful about giving out information in public areas of the website.

6. Cookies and Tracking Technologies

• Use of Cookies: We use cookies to track the activity on our service and hold certain information. Cookies help us to improve and analyze our service and know when you have visited our site.
• Cookie Management: You have the option to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.

7. User Rights and Choices

• Access to Information: You have the right to access the information we hold about you. You can request to see this information at any reasonable time.
• Correction and Deletion: If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible. We will promptly correct any information found to be incorrect. You also have the right to request the deletion of your personal data.

8. Data Retention

• Retention Period: We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy.
• Retention Criteria: We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.

9. Policy Changes

• Notification of Changes: Any changes we may make to our Privacy Policy in the future will be posted on this page and, where appropriate, notified to you by e-mail.

10. Contact Information

• Contact Details: If you have any questions about this Privacy Policy, please contact us at admin@homeeducators.co.uk.